Widget connectivity shows whether your chat widget is connected and live on your website. If it isn’t, see Install the chat widget.
Was this page helpful?
⌘I
{"docsConfig":{"theme":"almond","$schema":"https://mintlify.com/docs.json","name":"Emplorium Documentation","colors":{"primary":"#645DFF","light":"#645DFF","dark":"#645DFF"},"logo":{"light":"https://mintcdn.com/emplorium/Kda2tIGz63yTYs7K/logo/Light.svg?fit=max\u0026auto=format\u0026n=Kda2tIGz63yTYs7K\u0026q=85\u0026s=630cea74c0c11b766ab152a7b13b0ea7","dark":"https://mintcdn.com/emplorium/Kda2tIGz63yTYs7K/logo/Dark.svg?fit=max\u0026auto=format\u0026n=Kda2tIGz63yTYs7K\u0026q=85\u0026s=679a2f310b2e5eacda472818fd08e6dc"},"favicon":{"light":"https://mintcdn.com/emplorium/pG5Y8I057zSNaZG7/images/emplorium_fav.svg?fit=max\u0026auto=format\u0026n=pG5Y8I057zSNaZG7\u0026q=85\u0026s=84da856b07e9cc900498b8d4f7297df7","dark":"https://mintcdn.com/emplorium/pG5Y8I057zSNaZG7/images/emplorium_fav.svg?fit=max\u0026auto=format\u0026n=pG5Y8I057zSNaZG7\u0026q=85\u0026s=84da856b07e9cc900498b8d4f7297df7"},"navbar":{"links":[{"icon":"arrow-left","href":"https://emplorium.io","label":"back to website","type":"button"}],"primary":{"type":"button","label":"Open Dashboard","href":"https://app.emplorium.io"}},"footer":{"socials":{"x":"https://x.com/emplorium","github":"https://github.com/Emplorium","linkedin":"https://linkedin.com/company/emplorium"}},"contextual":{"options":["copy"],"display":"header"},"styling":{"latex":false},"navigation":{"pages":[]}},"deployment":{"deploymentMetadataValue":{"subdomain":"emplorium","hasAudioNarration":false,"actualSubdomain":"emplorium","customDomains":["docs.emplorium.io"],"gitSource":{"type":"github","owner":"baicheramy","repo":"docs","deployBranch":"main","contentDirectory":"","isPrivate":true,"mountPath":"","label":""},"chroma":{"liveDeploymentHistoryId":"6a71cfe690f1ab94d19098e5","collectionId":"07bd799a-67f6-43c5-948b-0084d9da5914","schemaVersion":"v3","latestBuiltDeploymentHistoryId":"6a71cfe690f1ab94d19098e5"},"feedback":{"thumbs":true,"issues":false},"entitlements":{},"buildId":"6ae7367ba3bb2421cadf3b8f","clientVersion":"0.0.4044","searchFilterCounts":[{"language":"default","tag":"Workspace","count":6},{"language":"default","tag":"Aura AI","count":4},{"language":"default","tag":"Get started","count":4},{"language":"default","tag":"Account and billing","count":3},{"language":"default","tag":"Inbox","count":3},{"language":"default","tag":"Insights","count":3},{"language":"default","tag":"Chat widget","count":2},{"language":"default","tag":"Channels","count":1}]},"assistantConfig":{},"basePath":"","hasChatPermissions":false,"hasWebMcpPermissions":false,"toggles":[{"name":"kill-isr","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-mintlify-slack","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-integrations-settings","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-pr-grouping","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"custom-prefix","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"analytics-v7","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"user-flows-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"no-publish-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-onboarding","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"llms-txt-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving-live","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"stripTemperatureMiddleware","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"support-platform-pylon-zendesk","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"instant-rollback","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications-server","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-fable","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fixed-ai-action-pricing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automation-resolve-merge-conflict","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"scoped-publishing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"mintql","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"page-level-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-version-history-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-page-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"full-page-search","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workspace-projects","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"assistant-v5","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"byok-sep-25","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fork-pr-previews","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"revalidation-jwt","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"vite-origin","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-updated-9-15","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-sso-scim","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"hobby-abuse-scan","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"dashboard-inbox","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-signup","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"turbopuffer-dual-write","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-enabled","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"approve-review-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"sso-setup-deadline-banner","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false}],"googleFontsInlined":true},"customCss":[{"filePath":"hideAssistant.css","content":".mint-ai-assistant,.mint-chat-widget,[aria-label=\"Ask AI\"],button#assistant-entry,button#assistant-entry-mobile{display:none!important}"}],"page":{"pagePath":"workspace/details","slug":"/workspace/details","pageMetadata":{"title":"Workspace details","description":"Your workspace's name, website and timezone, your plan's usage and the widget's connection.","icon":"building","href":"/workspace/details"},"description":{"compiledSource":"\"use strict\";\nconst {jsx: _jsx} = arguments[0];\nconst {useMDXComponents: _provideComponents} = arguments[0];\nfunction _createMdxContent(props) {\n const _components = {\n p: \"p\",\n ..._provideComponents(),\n ...props.components\n };\n return _jsx(_components.p, {\n children: \"Your workspace’s name, website and timezone, your plan’s usage and the widget’s connection.\"\n });\n}\nfunction MDXContent(props = {}) {\n const {wrapper: MDXLayout} = {\n ..._provideComponents(),\n ...props.components\n };\n return MDXLayout ? _jsx(MDXLayout, {\n ...props,\n children: _jsx(_createMdxContent, {\n ...props\n })\n }) : _createMdxContent(props);\n}\nreturn {\n default: MDXContent\n};\n","frontmatter":{},"scope":{}},"pageType":"default","mdx":{"mdxSource":{"compiledSource":"\"use strict\";const{Fragment:_Fragment,jsx:_jsx,jsxs:_jsxs}=arguments[0];const{useMDXComponents:_provideComponents}=arguments[0];function _createMdxContent(props){const _components={a:`a`,li:`li`,p:`p`,strong:`strong`,ul:`ul`,..._provideComponents(),...props.components},{Frame,Heading,OptimizedImage}=_components;if(!Frame)_missingMdxReference(`Frame`,true);if(!Heading)_missingMdxReference(`Heading`,true);if(!OptimizedImage)_missingMdxReference(`OptimizedImage`,true);return _jsxs(_Fragment,{children:[_jsxs(_components.p,{children:[_jsx(_components.strong,{children:`Settings › Workspace details`}),` holds the basics of your workspace.`]}),`\n`,_jsx(Frame,{caption:`Settings › Workspace details.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/emplorium/ugrIr0OwIbcsQUR_/images/workspace/details.png?fit=max\u0026auto=format\u0026n=ugrIr0OwIbcsQUR_\u0026q=85\u0026s=4abff0171e81a25b870b51e3a8ca4171`,alt:`The Workspace details settings page`,\"data-og-width\":`2880`,width:`2880`,\"data-og-height\":`1800`,height:`1800`,\"data-path\":`images/workspace/details.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/emplorium/ugrIr0OwIbcsQUR_/images/workspace/details.png?w=280\u0026fit=max\u0026auto=format\u0026n=ugrIr0OwIbcsQUR_\u0026q=85\u0026s=a45668c0308ff3018b9afd39b6147bbe 280w, https://mintcdn.com/emplorium/ugrIr0OwIbcsQUR_/images/workspace/details.png?w=560\u0026fit=max\u0026auto=format\u0026n=ugrIr0OwIbcsQUR_\u0026q=85\u0026s=d0c6b8a5286311f2002597842897fefe 560w, https://mintcdn.com/emplorium/ugrIr0OwIbcsQUR_/images/workspace/details.png?w=840\u0026fit=max\u0026auto=format\u0026n=ugrIr0OwIbcsQUR_\u0026q=85\u0026s=c5004a75037b133d138cdbca961d4c59 840w, https://mintcdn.com/emplorium/ugrIr0OwIbcsQUR_/images/workspace/details.png?w=1100\u0026fit=max\u0026auto=format\u0026n=ugrIr0OwIbcsQUR_\u0026q=85\u0026s=07486c0f5bfe7a7d67f8b236e61556f2 1100w, https://mintcdn.com/emplorium/ugrIr0OwIbcsQUR_/images/workspace/details.png?w=1650\u0026fit=max\u0026auto=format\u0026n=ugrIr0OwIbcsQUR_\u0026q=85\u0026s=f4107488644fdb3d44a76b83ff2568e6 1650w, https://mintcdn.com/emplorium/ugrIr0OwIbcsQUR_/images/workspace/details.png?w=2500\u0026fit=max\u0026auto=format\u0026n=ugrIr0OwIbcsQUR_\u0026q=85\u0026s=9f6d9baa4810e8d5eab10bee2b0ee31f 2500w`})}),`\n`,_jsx(Heading,{level:`2`,id:`workspace-overview`,children:`Workspace overview`}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Workspace name`}),`: usually your company’s name. Your team sees it across the dashboard.`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Website URL`}),`: your company’s main website.`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Timezone`}),`: used for times and dates across your workspace.`]}),`\n`]}),`\n`,_jsxs(_components.p,{children:[`Click `,_jsx(_components.strong,{children:`Save`}),` at the top of the page to apply your changes.`]}),`\n`,_jsx(Heading,{level:`2`,id:`plan-\u0026-usage`,children:`Plan \u0026 usage`}),`\n`,_jsxs(_components.p,{children:[`Your current plan and how much of it you’ve used. To change plans or buy more, see `,_jsx(_components.a,{href:`/billing/plans`,children:`Plans`}),` and `,_jsx(_components.a,{href:`/billing/ai-credits`,children:`AI credits and add-ons`}),`.`]}),`\n`,_jsx(Heading,{level:`2`,id:`connection-status`,children:`Connection status`}),`\n`,_jsxs(_components.p,{children:[_jsx(_components.strong,{children:`Widget connectivity`}),` shows whether your chat widget is connected and live on your website. If it isn’t, see `,_jsx(_components.a,{href:`/get-started/install-the-widget`,children:`Install the chat widget`}),`.`]})]})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{default:MDXContent};function _missingMdxReference(id,component){throw new Error(`Expected `+(component?`component`:`object`)+\" `\"+id+\"` to be defined: you likely forgot to import, pass, or provide it.\")}","frontmatter":{},"scope":{"config":{},"pageMetadata":{"title":"Workspace details","description":"Your workspace's name, website and timezone, your plan's usage and the widget's connection.","icon":"building","href":"/workspace/details"}}},"mdxSourceWithNoJs":null},"mdxExtracts":{"tableOfContents":[{"title":"Workspace overview","slug":"workspace-overview","depth":2,"children":[]},{"title":"Plan \u0026 usage","slug":"plan-\u0026-usage","depth":2,"children":[]},{"title":"Connection status","slug":"connection-status","depth":2,"children":[]}],"codeExamples":{}},"jsLinks":["/_mintlify/custom/emplorium/b7bdc81784aeed05/chat-widget.js"],"subdomain":"emplorium","siteName":"Emplorium Documentation","title":"Workspace details - Emplorium Documentation","navMaps":{"firstHrefInVersion":{},"firstHrefInLanguage":{}},"lastModified":"2026-11-01T12:54:24.927Z","originalFileLocation":"workspace/details.mdx"},"headHtml":"\u003cscript data-mint-head>(function(){var d=document.documentElement,p=null;if(!p){try{p=localStorage.getItem(\"isDarkMode\")}catch(e){}if(p==='true')p='dark';else if(p==='false')p='light';if(p!=='light'\u0026\u0026p!=='dark'\u0026\u0026p!=='system')p=\"system\"}var r=p==='system'?(matchMedia(\"(prefers-color-scheme: dark)\").matches?'dark':'light'):p;d.classList.remove(r==='dark'?'light':'dark');d.classList.add(r);d.setAttribute(\"data-theme-preference\",p)})();\u003c/script>\u003cmeta data-mint-head name=\"description\" content=\"Your workspace\u0026#x27;s name, website and timezone, your plan\u0026#x27;s usage and the widget\u0026#x27;s connection.\">\u003cmeta data-mint-head name=\"application-name\" content=\"Emplorium Documentation\">\u003cmeta data-mint-head name=\"generator\" content=\"Mintlify\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/emplorium/d2Nnse0P0SOM0bSp/_generated/favicon/android-chrome-192x192.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"apple-touch-icon\" type=\"image/png\" sizes=\"180x180\" href=\"/mintlify-assets/_mintlify/favicons/emplorium/d2Nnse0P0SOM0bSp/_generated/favicon/apple-touch-icon.png\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/emplorium/d2Nnse0P0SOM0bSp/_generated/favicon/favicon-16x16.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/emplorium/d2Nnse0P0SOM0bSp/_generated/favicon/favicon-32x32.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/emplorium/d2Nnse0P0SOM0bSp/_generated/favicon/favicon.ico\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/emplorium/d2Nnse0P0SOM0bSp/_generated/favicon-dark/android-chrome-192x192.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/emplorium/d2Nnse0P0SOM0bSp/_generated/favicon-dark/favicon-16x16.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/emplorium/d2Nnse0P0SOM0bSp/_generated/favicon-dark/favicon-32x32.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/emplorium/d2Nnse0P0SOM0bSp/_generated/favicon-dark/favicon.ico\" media=\"(prefers-color-scheme: dark)\">\u003cmeta data-mint-head property=\"og:title\" content=\"Workspace details - Emplorium Documentation\">\u003cmeta data-mint-head property=\"og:description\" content=\"Your workspace\u0026#x27;s name, website and timezone, your plan\u0026#x27;s usage and the widget\u0026#x27;s connection.\">\u003cmeta data-mint-head property=\"og:site_name\" content=\"Emplorium Documentation\">\u003cmeta data-mint-head property=\"og:url\" content=\"https://docs.emplorium.io/workspace/details\">\u003cmeta data-mint-head property=\"og:type\" content=\"website\">\u003cmeta data-mint-head property=\"og:image\" content=\"https://emplorium.mintlify.app/_mintlify/api/og/v2?division=Workspace\u0026amp;title=Workspace+details\u0026amp;description=Your+workspace%27s+name%2C+website+and+timezone%2C+your+plan%27s+usage+and+the+widget%27s+connection.\u0026amp;theme=b6d2e4d955bce0430c328b78\u0026amp;signature=d5b5eb3653216e19355f4e207d204252a156aa7bb5fdba1bea7d9ed06b681e91\">\u003cmeta data-mint-head property=\"og:image:width\" content=\"1200\">\u003cmeta data-mint-head property=\"og:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"twitter:card\" content=\"summary_large_image\">\u003cmeta data-mint-head name=\"twitter:title\" content=\"Workspace details - Emplorium Documentation\">\u003cmeta data-mint-head name=\"twitter:description\" content=\"Your workspace\u0026#x27;s name, website and timezone, your plan\u0026#x27;s usage and the widget\u0026#x27;s connection.\">\u003cmeta data-mint-head name=\"twitter:image\" content=\"https://emplorium.mintlify.app/_mintlify/api/og/v2?division=Workspace\u0026amp;title=Workspace+details\u0026amp;description=Your+workspace%27s+name%2C+website+and+timezone%2C+your+plan%27s+usage+and+the+widget%27s+connection.\u0026amp;theme=b6d2e4d955bce0430c328b78\u0026amp;signature=d5b5eb3653216e19355f4e207d204252a156aa7bb5fdba1bea7d9ed06b681e91\">\u003cmeta data-mint-head name=\"twitter:image:width\" content=\"1200\">\u003cmeta data-mint-head name=\"twitter:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"msapplication-config\" content=\"/mintlify-assets/_mintlify/favicons/emplorium/d2Nnse0P0SOM0bSp/_generated/favicon/browserconfig.xml\">\u003cmeta data-mint-head name=\"apple-mobile-web-app-title\" content=\"Emplorium Documentation\">\u003cmeta data-mint-head name=\"msapplication-TileColor\" content=\"#645DFF\">\u003clink data-mint-head rel=\"canonical\" href=\"https://docs.emplorium.io/workspace/details\">\u003clink data-mint-head rel=\"alternate\" type=\"application/xml\" href=\"/sitemap.xml\">\u003clink data-mint-head rel=\"alternate\" type=\"text/markdown\" href=\"/workspace/details.md\">\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https://docs.emplorium.io/#organization\",\"name\":\"Emplorium Documentation\",\"url\":\"https://docs.emplorium.io\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https://mintcdn.com/emplorium/Kda2tIGz63yTYs7K/logo/Light.svg?fit=max\u0026auto=format\u0026n=Kda2tIGz63yTYs7K\u0026q=85\u0026s=630cea74c0c11b766ab152a7b13b0ea7\"}},{\"@type\":\"WebSite\",\"@id\":\"https://docs.emplorium.io#website\",\"name\":\"Emplorium Documentation\",\"url\":\"https://docs.emplorium.io\",\"publisher\":{\"@id\":\"https://docs.emplorium.io/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https://docs.emplorium.io/workspace/details#webpage\",\"url\":\"https://docs.emplorium.io/workspace/details\",\"name\":\"Workspace details\",\"description\":\"Your workspace's name, website and timezone, your plan's usage and the widget's connection.\",\"dateModified\":\"2026-11-01T12:54:24.927Z\",\"isPartOf\":{\"@id\":\"https://docs.emplorium.io#website\"},\"breadcrumb\":{\"@id\":\"https://docs.emplorium.io/workspace/details#breadcrumb\"}},{\"@type\":\"BreadcrumbList\",\"@id\":\"https://docs.emplorium.io/workspace/details#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Emplorium Documentation\",\"item\":\"https://docs.emplorium.io\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Workspace details\",\"item\":\"https://docs.emplorium.io/workspace/details\"}]},{\"@type\":[\"Article\",\"TechArticle\"],\"@id\":\"https://docs.emplorium.io/workspace/details#article\",\"headline\":\"Workspace details\",\"name\":\"Workspace details\",\"description\":\"Your workspace's name, website and timezone, your plan's usage and the widget's connection.\",\"url\":\"https://docs.emplorium.io/workspace/details\",\"mainEntityOfPage\":{\"@id\":\"https://docs.emplorium.io/workspace/details#webpage\"},\"dateModified\":\"2026-11-01T12:54:24.927Z\",\"publisher\":{\"@id\":\"https://docs.emplorium.io/#organization\"},\"isPartOf\":{\"@id\":\"https://docs.emplorium.io#website\"}}]}\u003c/script>\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@type\":\"WebSite\",\"name\":\"Emplorium Documentation\",\"creator\":{\"@type\":\"Organization\",\"name\":\"Mintlify\",\"url\":\"https://mintlify.com\"}}\u003c/script>","siteName":"Emplorium Documentation","nav":{"global":null,"groups":[{"group":"Get started","pages":[{"title":"Welcome to Emplorium","mode":"wide","href":"/index"},{"title":"Create your account","icon":"user-plus","href":"/get-started/create-your-account"},{"title":"Setup guide and AI credits","icon":"list-check","href":"/get-started/setup-guide"},{"title":"Install the chat widget","icon":"code","href":"/get-started/install-the-widget"}]},{"group":"Aura AI","pages":[{"title":"Aura AI overview","icon":"sparkles","href":"/aura/overview"},{"title":"Train Aura","icon":"book-open","href":"/aura/train"},{"title":"Define how Aura behaves","icon":"sliders","href":"/aura/define"},{"title":"Test and improve Aura","icon":"chart-line","href":"/aura/test-and-improve"}]},{"group":"Inbox","pages":[{"title":"Inbox overview","icon":"inbox","href":"/inbox/overview"},{"title":"Reply and work together","icon":"reply","href":"/inbox/reply-and-collaborate"},{"title":"Notifications","icon":"bell","href":"/inbox/notifications"}]},{"group":"Insights","pages":[{"title":"Home","icon":"house","href":"/insights/home"},{"title":"Visitors","icon":"user-group","href":"/insights/visitors"},{"title":"Analytics","icon":"chart-column","href":"/insights/analytics"}]},{"group":"Channels","pages":[{"title":"Channels and integrations","icon":"plug","href":"/integrations"}]},{"group":"Chat widget","pages":[{"title":"Customize the widget","icon":"palette","href":"/widget/customize"},{"title":"Chat preferences","description":"How chats open, alert your team and wrap up.","icon":"gear","href":"/widget/chat-preferences"}]},{"group":"Workspace","pages":[{"title":"Workspace details","icon":"building","href":"/workspace/details"},{"title":"Teammates","description":"Invite your team, choose what each person can do, and manage their access.","icon":"users","href":"/workspace/teammates"},{"title":"Roles and permissions","icon":"shield-check","href":"/workspace/roles-and-permissions"},{"title":"Departments","icon":"sitemap","href":"/workspace/departments"},{"title":"Quick responses and tags","icon":"bolt","href":"/workspace/shortcuts-and-tags"},{"title":"Audit log","icon":"clock-rotate-left","href":"/workspace/audit-log"}]},{"group":"Account and billing","pages":[{"title":"Profile, preferences and security","icon":"user","href":"/account/profile-and-security"},{"title":"Plans and billing","icon":"credit-card","href":"/billing/plans"},{"title":"AI credits and add-ons","icon":"coins","href":"/billing/ai-credits"}]}]},"basePath":"","title":"Workspace details - Emplorium Documentation","buildId":"dpl_DeHjVRGfFnhYQwHnfC2pjeXXv8h9","deploymentId":"dpl_DeHjVRGfFnhYQwHnfC2pjeXXv8h9","dynamics":["07c022d89b","a74be98ba7"],"chunks":["Frame-DXXFP6nH.js","DynamicMarkdown-B54_zNBF.js","zoom-image-lightbox-BG6oD64b.js","lightbox-handle-r17bVUz3.js"]}
