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Aura answers from three kinds of sources, all under Train in the agent’s menu. Add sources, then click Train your AI agent so Aura learns from them. Add web pages for Aura to read: your website, help center or any public page.
The Links tab with the add bar and a list of trained links grouped by domain

Links: add one page, or discover every page of a site.

1

Choose what to add

In the bar at the top, pick Single page to add one URL, or Whole site / Sitemap to discover many pages at once.
2

Paste the address

Paste the URL and click Add link (one page) or Discover links (a site). Discovery shows the pages it finds as it goes.
3

Train

Click Train your AI agent. Each link shows whether it’s trained, training or untrained.
Open Configure before discovering to set the discovery method (crawl or sitemap), the max pages and max depth, and paths to include or exclude (comma-separated, for example /blog, /careers).
Links are grouped by domain. From a domain you can re-crawl the whole domain to pick up new or changed pages.

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Documents

Upload files Aura should learn from: manuals, guides, price lists, policies.
The Documents tab with the upload area and a list of documents

Documents: drag files in, or browse.

  • Drag a file onto Choose a file or drag & drop it here, or click Browse files.
  • Supported formats: .pdf, .docx, .pptx, .txt, .md, .html, .htm, .xlsx, .csv, .odt, up to 8 MB each (your plan may set a lower limit).
  • Then click Train your AI agent.

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Question & answer

Write the exact answer Aura should give to a question. Use it for anything that must always be answered the same way: refunds, opening hours, prices.
The Question and answer tab with a list of Q&A pairs and the editor

Question & answer: your own replies, word for word.

  1. Click Add response.
  2. Write the question and the answer, then Save changes.
  3. New and edited pairs show Training required until you click Train your AI agent.
Not sure what to add? Gaps lists the questions Aura couldn’t answer. See Test and improve.

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Training

  • Train your AI agent trains every new or changed source. While it runs, the button shows the progress and lets you cancel training.
  • If some sources fail, the menu says how many and offers Retry failed sources.
  • Training can’t start while link discovery or a deletion is still running; it becomes available when that finishes.

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Plan limits

Your plan sets how many link and file sources you can train, how many pages a discovery can scan, and your total training storage. The Links and Documents tabs show what you’ve used (for example 3 / 10 link sources used) and tell you when a limit stops a source from training. See Plans.