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Visitors lists everyone on your website right now: anyone on a page with your chat widget.
The Visitors page with a table of online visitors

Visitors: who's on your site, what they're looking at, and for how long.

  • All, Chatting and Browsing filter the list: visitors in a chat, or just looking around.
  • Search by name, page, country or browser.
  • Each row shows the visitor’s name, status, browser, OS, country, current page and time on site.

Start a chat

Spotted someone who might need help, like a visitor lingering on your pricing page? Click Start chat on their row to message them first. The chat opens in your Inbox.
No visitors? They appear as soon as someone opens a page with your chat widget. Check the widget is installed and live.