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What is Emplorium?

Emplorium is your central platform for real-time support, proactive automation, and intelligent customer assistance. Powered by Aura AI and designed with team collaboration in mind, Emplorium makes it simple to manage conversations, automate workflows, and personalize user experiences at scale.

Emplorium Dashboard Preview

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Key Capabilities

  • Unified Inbox: Manage all live chat, email, and messaging channels in one shared view.
  • Automation Flows: Build visual workflows to automate routing, replies, and escalations.
  • Aura AI Agent: Handle common questions, recommend content, escalate smartly, and learn from your data.
  • Analytics & Reports: Track conversation stats, resolution times, agent performance, and more.
  • Integrations: Connect with third-party tools, CRMs, and external APIs through data requests and updates.

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Who Uses Emplorium?

Emplorium supports:

  • Support Teams: Resolve customer issues faster, automate FAQs, and manage high-volume chats.
  • Sales & Marketing Teams: Qualify leads, engage visitors, and personalize campaigns.
  • Product & Operations Teams: Centralize feedback and automate internal flows.

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Why Teams Choose Emplorium

  • Fast to Deploy: Get started with minimal setup using the widget installer or SDK.
  • Scalable: Supports small teams and large operations alike.
  • Customizable: Adapt the widget, flows, and knowledge base to fit your use case.
  • Secure by Default: Emplorium prioritizes session security, role-based access, and compliance.

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Ready to Explore?

Start with the basics or dive deeper into workflows and AI logic:

Set Up Emplorium

Quick guide to installing Emplorium and embedding your widget.

Learn About Aura AI

Understand how to configure AI responses and escalate issues smartly.

Create Your First Flow

Automate actions based on triggers and user behavior.

Connect Your Tools

Sync Emplorium with your CRM, email, or custom APIs.

If you have any questions or need help, our support team is always here for you.